They say that you learn something new every day, and yesterday I learned at least two things.
Firstly, I learnt that more people are likely to offer help with coding in VBA than with problems with a Nokia E5 (I had a better response to my last cry for help than I did this time).
Secondly, I learnt that although Nokia’s software leaves a bit to be desired, their customer service can be pretty good. We all know that I really value good customer service at the best of times and once I found their CareLine they were really helpful. Sadly their attempts at diagnosing and fixing the problem over the phone were unsuccessful but they are going to collect and repair the phone for me under warranty. Good times.