JP is annoyed with Vodafone

I'll spare you the details, but let's just say that I'm unhappy with
the fact my last two bills have been very spurious and very wrong and
that all the Customer Services have managed so far is a set of stock
emails explaining that paper billing has been activated on my account.
I don't care whether I see the bill online or on A4 paper-excessive
money has still been disappearing from my account.

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